Frequently Asked Questions
No, and here’s specifically why.
We need three things from you: your logo, your bio, and your domain. We build the entire site from there: design, content, loan program pages, calculators, lead forms, hosting, backups, all of it.
For Authority plan customers there’s one additional step. A short onboarding wizard, 7 steps, takes about 10 to 15 minutes. You tell us your market, your niche, your voice, and your specialties. The content system takes it from there and runs on autopilot. You don’t write a word.
Most clients are live within 5 business days.
We’ve been doing this exclusively for the mortgage industry since 2011. We speak the language. You won’t be explaining what an NMLS number is.
We recommend padding 2 weeks; 3 if you want to be safe. You can be ready in as little as 5 business days; we launch sites regularly in that timeframe.
All our mortgage website plans are month-to-month. There are no long-term contracts. Anthony used to have to sign multi-year deals from some of his tech stack and believes in focusing on providing a platform that people want; not one that people are contractually obligated. “Love us or leave us.” Vinnie likes to say. Let us earn your loyalty as we have with your peers and competitors all across the country.
Yes! Your site will be launched on your domain. If you do not have one yet we like Godaddy. Just remember that we provide hosting, the SSL certificate to make the domain secure, and daily backups so you only need the domain from whatever third-party domain provider you choose.
No you don’t, we handle the hosting and provide daily website backups.
Yes. When you sign up and use a Vonk Digital mortgage website you will need to pick a plan and provide your credit card details.
At any given time we have 12 demo sites available for review here. they do change often; but we always keep 12. Older ones get sunsetted as newer layouts are launched. If you click on each of the images it will launch a full demo site you can use to play around with. See the Demo Layouts here.
The fact that you asked this question already lets us know we will be a good fit. We offer edit access to pages, the full blog platform, and the lead forms (you can make any version of a lead form you want; ask anything in any order). We include a drag-and-drop page editor with tons of elements (buttons, carousels, video display. etc) and prebuilt sections you can use to add additional info to any page (Just change the words to fit your needs).
That being said; you are not just buying a self-service platform. You have access to our support team which is 100% US based. They can help with quick fixes such as a phone number change, adding a welcome video, or changing your phone number.
You also have access to us for custom-paid work. These projects are all quoted on a project basis so you know the cost upfront. We do custom landing pages, recruiting pages, event pages, and more. There is no need to go try and find someone online that can help with this. You can use our team that only builds on our platform for a quicker and less costly project.
Yes! everything is. We believe we provide the most customizable mortgage website solution on the market. You can easily differentiate yourself online!
We run our support team off a ticketing system. To start a ticket you just email [email protected] and that alerts the whole team and time stamps the request so we can track that it is addressed in a timely manner.
If you need phone support they will send you the calendar of the appropriate person based on what you need. For example: Help with deciding if an SEO strategy is right for you and your market is different than building out landing pages for new loan officers.
Go check out our Google reviews if you want some client feedback on our support. Also; ask around the industry about us; we are confident we have a good reputation. Remember: We have no contracts and have been in business for over 10 years. You can’t stay in business with that model for that long without taking care of your clients regardless of what you do.
We have 3 plans you can see here. Go to Pricing.
The plans are based on how many loan officer landing pages you need. The first plan is for single originators or companies that don’t need to provide loan officer landing pages. The next plan is for up to 15 loan officer landing pages, and the Enterprise plan starts with a team of up to 25 and goes up to multiple hundreds.
You can start small and easily upgrade as you grow. We are built to be a scalable solution. As you upgrade we will prorate the difference in setup you paid and the new plan. Simple.
Yes. Tons. CRM’s, Email Service Providers, Etc. And our Journey Forms can be integrated with almost any CRM so you can easily manage your business. This platform will become your branding and marketing foundation.
Our core business is the website platform and all the tools, content, and customization options we offer. We do offer a few marketing services that can be found here.
No. Since we are month to month it is best we do not control your email. We actually would not recommend having your website provider control your email. Its best to have full control over something this important and have 24/7 support available. We recommend using Godaddy.
Yes. If you ever decide that Vonk Digital isn’t the best mortgage website platform for your business, simply contact us to cancel.
Here are some common extras that we see of. These will not all be relevant to you but they are available.
See extras here.
You start the process by signing up for the plan that meets your needs here. Once you do that you will be redirected to a one-page web form we call our launch checklist. This is how you give us the info we need to build the site.
Once you submit that form you will receive a draft of your site within 2-3 business days for review. You have a round of edits with the onboarding team.
After you are happy and ready to launch we send instructions on how to update your domain. Once this is done your site is live and you get your admin credentials to log in to your backend management portal for the site!
Absolutely! You can upgrade or downgrade your plan at any time.
Still Have Questions?
If you can’t find an answer to your question in the FAQ’s below, you can schedule a live one-on-one demo.